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SHIPPING POLICY
At Brewsom Coffee, we take care to pack your coffee and other products securely so they reach you fresh and in good condition
Order Processing
Orders are generally processed after successful payment confirmation. Processing times may vary depending on product availability, order volume, weekends, holidays, and other operational circumstances. Freshly roasted coffee may be shipped according to our roasting and dispatch schedule to help maintain freshness.
Shipping & Delivery
Orders are delivered through our third-party courier and logistics partners. Delivery timelines may vary depending on the destination, courier service, weather conditions, public holidays, and other circumstances beyond our control. Once your order has been dispatched, you may receive tracking information through the contact details provided during checkout.
Delivery Address
Customers are responsible for providing a complete and accurate delivery address, including the correct PIN code and contact number. Brewsom Coffee will not be responsible for delays, additional charges, or failed delivery resulting from an incorrect or incomplete address or the recipient being unavailable.
Delayed or Lost Shipments
If your order appears to be delayed, please contact us with your order number. We will coordinate with the delivery partner to resolve the issue. In the event that a shipment is confirmed as lost by the courier, Brewsom Coffee will work with the customer to provide an appropriate resolution.
Damaged Packages
If your package arrives visibly damaged, please contact us as soon as possible and provide photographs of the package and the products received.
Shipping Charges
Applicable shipping charges, if any, will be displayed during checkout before you complete your purchase.
Contact Us
For shipping-related questions, please contact:
Brewsom Coffee
998, 5TH B CROSS ROAD, 1ST BLOCK, Babusapalya, BANGALORE, 560043, India Email: contact@brewsom.in
